Turn-Key Management Services for Your Investment Property

Let Keyrenter Metro be the Landlord

Most property owners have a full-time job that keeps them busy during the day. Everything regarding property management needs to be done after a full day’s work. Paperwork, maintenance, taxes, and inspections can be another full-time job.

Even investment owners of multiple properties can find it difficult to effectively manage their portfolio. Do you have the time, energy, or experience to attend to all the details, big and small, of your investment properties? Not to mention emergencies such as the tenants locking themselves out of their house or a leaky tap needing immediate repair!

• Tenant Screening

• Property Marketing

• Leasing Agreements

• Move-In Inspections

• Regular Property Inspections

• Rent Collection with Online Payments

• Tenant Management

• 24/7 Emergency Maintenance Response

• Evictions Management

• Accounting Services: ePayments and Statements & Year-End Tax Filing

• Online Owner Portal

• Online Tenant Portal

• Move-Out Inspections

• Property Pricing

• Rental Analysis

• Appointment Only Showings


When I was looking for a property manager to take care of my townhouse at Riverdale, MD. Shayla Humphrey was the Keyrenter property manage I have spoken with. She was extremely nice and professional. She timely responsed to my calls, peteintly answered my questions, and provided legal and practical advices to my rental business. She knew thoroughly about the process of getting rental permits, and showed her passions at property management. If you want to find a property manager who is capable and trustworthy, I highly recommend Shayla Humphrey.

Terry Z.


The Perfect Tenants

Finding and keeping the right tenants for your property is the most important step in renting your property and generating a positive cashflow.

Our 14-Step Tenant Screening Process

To help ensure your property stays rented with tenants who respect your investment, we have created a comprehensive tenant screening process that naturally eliminates bad tenants.

We consistently market in specifically proven avenues across the greater Metro area. Our program finds tenants you want through ads that target specific needs at a price point that validates quality tenants. We reach tenants using a database proven to provide quality results through local classifieds, online resources, and other advertising features.

When a tenant contacts us, they enter a 14 step screening process. We provide them with access to our team so they can get answers to any questions they have about the property. As the owner, you truly don’t have to worry about a thing.

We help our clients secure the best tenants for their properties through a carefully curated screening process. Our process has been meticulously tested and proven. We check the tenants’ credit history, employment history, verify income, search the tenant history database, contact any past landlords and run background checks.

Our aim is your aim: to ensure that each tenant placed will keep your property profitable for years to come.


The Perfect Rental Lease

If your lease isn’t clear in laying out expectations and up to date with current laws, you experience problems.

Keyrenter Metro does away with these problems with a solid lease agreement. It is a foolproof agreement designed to prevent problems before they can ever arise.

We work by collecting the security deposit, doing a pre-move-in inspection, and carefully highlighting issues or problems that could arise with the property.

We also assist new tenants with any questions or concerns they have. We want to place tenants who understand and appreciate the required care needed to maintain your property.

How We Manage Unfortunate Evictions

Our first round of protection lies in preventing bad tenants from renting your properties in the first place. We accomplish this with a highly vetted 14-step screening process designed to weed out problem renters before they ever get to you. Even though we always try to place trustworthy tenants, sometimes tenants need to be evicted.

Such difficult situations are draining and most property owners have very little knowledge and legal experience regarding evictions.

Solving the Problem Before the Eviction

Here at Keyrenter Metro we have the time and resources to try and work with renters before things escalate. We first work to resolve disagreements. This ensures you not only keep your existing renters but also keep the property profitable.

If an eviction is unavoidable, we start the eviction process. We understand the legal process and nuances of evicting properly: filing the appropriate paperwork, representing your interests in court, should the need arise, and ensuring both you and your property are protected.

Finding a New Tenant

Once the eviction is over, we find, vet, and place new tenants in your property with a solid lease agreement. Before we place a new tenant, we will take the care needed to restore your property to showable condition, prepare it for the next round of tenants, and then place carefully screened tenants in it.

Property Inspections Every 6 Months

Tenants tend to respect what you inspect. That’s why we walk through the property every March and October (during weather transition months) to see if we notice any lease violations, unreported maintenance issues and overall condition of the property.  During the inspection we take general photos and videos as part of the report to provide to our owners.  As an additional layer of coverage, we have partnered with The Evergreen Plumbing Company to offer their Premier Service Program.  This program allows owners to opt into bi-annual or quarterly plumbing inspections, discounts of plumbing services, filter changes and more.  Click here to learn more about The Evergreen Plumbing Company.

Optional Owner Services

The Evergreen Plumbing Company is a full-service preventative maintenance plumbing company handling both commercial and residential properties and projects. With over 15 years of experience in plumbing and bathroom remodeling, we pride ourselves on saving our customers hundreds, and sometimes, thousands of dollars by getting in front of the problem before it becomes a costly disaster.

24/7 Emergency Maintenance Response

Emergencies are exactly this: an unexpected crisis. But we are always prepared, even for the unforeseen.

Our Maintenance Process

We streamline the maintenance experience for you and your tenants. We do this by providing a space for the tenant to log into our online portal to describe their maintenance request so we can diagnose the issue, and get one of our trained technicians to the property right away.

Our Qualified Repair Teams

We have curated a list of qualified pros and specialists to help keep your property looking great.

When something goes wrong, we don’t cut corners. Your property is a big investment and we treat it as such.

Our team will ensure your tenants are cared for by our experts and that your property stays profitable no matter what happens.

Services and Systems

We Manage Your Investment Properties so You Don’t Have to Worry About a Thing!

Successful property management works when a dedicated level of service matches the client’s needs and goals. We provide a higher level of service so you can get a higher level of results. Above all, we care about quality and satisfied property owners and tenants.

Partner with Keyrenter Metro to Manage Your Rental Property with No Hidden Fees.