About Us

Keyrenter Metro: Where Value And Service Define Who We Are

You want to work with a company whose corporate values are an extension of their personal values. This principle is what has led Keyrenter Metro to become an industry leader in our area. Our success stems from treating you how we’d like to be treated. We do this by focusing on values, ethics, customer service, client satisfaction, innovation, quality, and personal service that gets results. To accomplish that and stay ahead of the curve we invest in ongoing education, the best technology, and staying abreast of industry changes before they happen. If you are interested in getting a quality of service you’d want from a team who understands your needs-we can help.

Discover How We Can Serve You

Shayla Humphrey
Franchise Owner & President

Shayla Humphrey was born into real estate the moment her mother took her to her first open house. No, her mother is not a real estate agent; however, most weekends were spent pulling up carpet, tearing down wallpaper and going to open houses. In 2003, Shayla moved to the DC Metro area to complete her post education at Howard University and still found herself driving and looking at homes. After living, working and playing between Upper Marlboro, Mitchellville, Glenn Dale, Bowie, Crystal City, Silver Spring, Tyson’s Corner and Washington, D.C., Shayla was ready to take her 10+ years of experience in marketing and advertising and combine that with her love for real estate.

It wasn’t until Shayla purchased her first home that she knew Property Management was the answer. While she and her fiancé’ looked for their first home, it was like they could see the homes being sold right on their computer screen. It only made sense to combine his skills as a master plumber with her skills in marketing to service all sides of Real Estate. It was then that Keyrenter Metro was born. Now Shayla is able to work with real estate owners/investors, tenants, and those wanting to purchase their first home.

So, all those DIY weekends courtesy of her mother now make sense. It was those childhood memories, coupled with a career in marketing, and mixed in with exposure and a network of master plumbers, electricians, general contractors, and more, that Shayla has turned this childhood memory and passion into a skillset and business that is dedicated to you!

Mission Statement
Our team is driven to diligently work to deliver proactive property management solutions you need in real time. When you work with us, you get access to actual property management industry experts versed in innovative processes and focused on quality service you’ll love.
Our Values
You want service founded on a core set of values. That’s why we make sure our values match yours. When you work with us, you get access to a team whose foundation is built on integrity, honesty, and accountability. Look, we genuinely care for our clients and the community they represent, and that is reflected in our care and service. But don’t just take our word for it, check out what our clients have to say Here.
Summary
I want to personally say ‘Thank you’ for checking out our site and expressing interest.
We work hard to provide valuable services that deliver real results. Whether you are a:
We can help.
We know professional property management is key to keeping your property profitable. That’s why we approach every project like it was one of our own. That means no matter what rental management solutions you need, whether it is for single family homes, condos, townhomes, apartments, or commercial properties-we can help. We are members of NAA and NARPM, we stay up to date with all changes in the industry and strive to continually provide service that matches your needs.
That is why our vacancy rate is sub-5%. But don’t just take our word for it. Join the mailing list below and discover the practices we employ to get and keep properties like yours rented full with tenants you’ll love.
Learn From Our Experience In The Learning Center
We also know that, above all else, you want tenants who will care for your property. The last thing you want is to waste time staying up at night wondering if your investment is being took care of-or destroyed. That’s why we focus on filling your properties with the right people who understand, respect, and care for your property like it was their own.
Discover How We Manage Tenant Screening
We also know that, above all else, you want tenants who will care for your property. The last thing you want is to waste time staying up at night wondering if your investment is being took care of-or destroyed. That’s why we focus on filling your properties with the right people who understand, respect, and care for your property like it was their own.
Discover How We Manage Tenant Screening

My wife and I had to relocate to California from Maryland within a short timeframe. My wife and I spoke with and interviewed multiple Property Management firms within the Washington, D.C. & Maryland area, and we did not feel comfortable with their level of service and commitment to the management of our townhome. Words could not express the gratitude that we have in discovering Keyrenter Metro and working with Shayla Humphrey.
Steven A., Satisfied Client
Our experience with Keyrenter has been a positive one from day one. We moved across the country for work and our home is being managed by a very efficient team. As an out of state owner all of our questions and concerns have been addressed in a timely manner. I would highly recommend Keyrenter as your property management company. They will treat your home as if it is their own.
Kimberleigh H., Satisfied Client

My go to Property Management expert for Prince George's County. She has the structure and team set up for seamless rental management. Take your business to Shayla, so that you can sleep at night knowing they've got you covered.
Eleanor R., Satisfied Client
Very professional, quick response time!
Danielle N., Satisfied Tenant

Benefits To Working With Keyrenter Metro

Keyrenter Office Metro Property Management

We Provide Unbeatable Support-Here’s How
Our team is there to help you when you need it. We offer this unparalleled access to support so you can meet your goals. This commitment to integrity and transparency is key to how we get and maintain a sub-5% vacancy rate year round.
Online Portal Access
Look, you don’t have time to jump through hoops to find out what’s happening with your account. Monitoring your service should be easy. That’s why we made it that way. We do that by providing a digital portal that provides easy access to your account online 24/7. Seeing what’s happening, access statements, review inspection notes, and more with just a click.
Get Experience You Trust And Love
You want a real team of qualified experts to manage your property. That means you need a team with experience that reflects your needs. Keyrenter Metro has that experience. We have helped hundreds of homeowners in situations just like yours get and keep their properties profitable for years to come, find out how by joining our mailing list below!